Sales Consulting

Penn State's Computer Store maintains a full-time staff of non-commission consultants who are able to answer a full range of questions - from what computer configuration would best fit your needs to what kind of Ethernet card is right for your computer. Our staff provides pre-sales consulting and product information.

The consulting staff is available during regular business hours: Mon.-Fri., 9:00 a.m. - 5:00 p.m. (except holidays) Note: any variation to these hours will be posted on the main
page of our Web site.

These are the most commonly asked consulting questions.

- What computer system configuration do you recommend?
- What computer specification does my specific college recommend?
- Would you recommend a laptop or a desktop
- Are Apple/Dell/HP/Lenovo the only computer brands your store sells?
- Is one brand better than another, or do you recommend one brand over another?
- Do I have to buy my computer from you?
- Should I buy a printer for my residence hall room? What are your recommendations?
- What computer accessories should I have?
- Do you sell iPods?

- What software programs should I buy?
- What software programs are included on the systems?
- Does the University offer free software? If so, what can I get?
- Can I use X software with my iPod?

- If something happens to my computer can I bring it back to the store for repairs?
- Do you install the software I purchase from your store?

- Do I get a discount if I buy my computer from your store?
- Do you offer payment plans?
- What methods of payment do you accept?
- How do you determine which software and hardware get a discount?
- Can you get products not currently listed on your Web site?

Sorry, the Computer Store does not provide post sales support.
Most post sales support is provided by a variety of other University Services.

Phone: 814-865-2100 or 800-251-9281	M-F 9:00 a.m. - 5:00 p.m. (except holidays)	Contact Us